September eighteen, 2014 at 4:38 pm I was involved with an motorcycle accident and my motorcycle is in staying fixed I am ashamed at just how long it's going to take to get elements for the motorcycle Once i can automobile preset by now shame on you men for using so prolonged when she bought her funds you don’t manage to treatment And that i find that extremely unhappy
Hum in the back of my brain I’m asking myself if this male gets it and also to certainly be a provider manager, you should convey to me that the provider manager’s brother-in-regulation owns the dealership. So I am able to know how someone so horribly Silly could become a services manager at a Harley Davidson dealer ship.
Could 20, 2014 at six:22 pm Hey there fellas, my name is Manuel, I´m from Monterrey Mexico I am a HOG member And that i´d like to talk to an individual of one's team pertaining to some sort of problems which were taking place in HARLEY DAVIDSON COYOTE (MONTERREY)…..the owner Ricardo Sanchez has turned the High definition franchaise into some type of gang, to the point that Ricardo went insane b/c a purchaser made a decision to get his harley in other HD seller but when he went to COYOTE HARLEY, Ricardo defeat him having a stick on his head, the guy been given 27 stiches and he´s in lousy problems….
Arrive on, this are the fellows representing High definition….pathetic!!!! The amount of complaining can I do, guess I’ll get my bicycle Anytime I’m white enough for them….
I dont know how to proceed now for the reason that evidently almost nothing they are doing fixes the trouble. I also do the job tomorrow and was never ever contacted to come choose the bike up so now it’s Monday and they are not open so now I have to miss get the job done to go get my bike. Worst support at any time..
Just not correct. The GPS reveals my pace specifically as the speedometer. Now, the GPS operates off a satellite to supply the maps. Doesn’t the speed operate from the satellite also? It does on each GPS I’ve owned……not this one……..operates off the VSS (Car Velocity Sensor). Who’s notion was it to do that??? Like my journey……just the small things that ought to be provided attention. With any luck , HD will respond to me since they don’t take emails “right now”……..and calling the HQ to speak to someone who’s essentially breathing oxygen is an extremely hard job.
Clutch issue recall soon after two months and now the entrance wheel bearing has unsuccessful at 5000 miles. My bike has become within the dealer happening two months mainly because High definition has pulled these bearings off the shelf and hasn’t launched a alternative bearing still.
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Who proceeds to entirely insult me? Belittles my intelligence, to The purpose which i required to wander absent, before his basic safety became a concern!! After my stroll, I returned to The shop to speak to your supervisor about my concerns, In case the services Section was so incompetent not to note a failing front fork seal.
On 10/12/2017 at 325pm I named again to Customer support. Debbie wasn't available so I was linked with Steve. Immediately after going through the whole clarification yet again I had been asked by Steve to deliver the bike again to the vendor for them to try and do supplemental diagnostics with tech assist mainly because they still believed that both equally wired and wi-fi should have worked. I did deliver the bicycle bake and again had to consider an uber residence and again when it was finished to pick it up. I'd questioned Steve during our conversation if he felt my request was unreasonable or how he would sense if he were me and had this Significantly time and cash invested. While he was Experienced in his reaction and tried using to not toss the employer underneath the bus he did concur there have been obvious mistakes in details offered to me in regards to the product or service.
I may be your consultant in France and exhibit your kindness on a present that you can give me .. existence is brief and goals can come accurate ..
January 21, 2014 at seven:fifty pm I’m also acquiring difficulties with my 13 cvo roadglide and never obtaining any help from Harley so I’ve decided to get started the lawful course of action to have my concerns set I would suggest a similar staying the proprietor of seven harleys I’m extremely disappointed with their producand company the unfortunate portion is they don’t treatment about us plus the assist we’ve give them through the years
Despite the fact that I'm under fired up to travel 75 miles to a different dealership, I'll go ahead and take excursion and obtain this recall item repaired as it appears to be a true basic safety problem. I am appalled in the dealership in Redding. Despite the fact that I have invested thousands of pounds With this retail outlet, I didn't acquire my new bike by means of them and I suspect this The key reason why for weak company. Despite the very poor Frame of mind I obtain Once i benefit from the Redding dealership, I grudgingly do company as They can be the closest dealership. If there was An additional dealership in our space, I might get all my company to them. I have spoken to various Harley House owners in my location and my viewpoint of the dealership is shared with lots of them.
August 10, 2013 at nine:thirteen pm I went on the Triple S Harley Dear in Morgantown WV within the 4 th of the thirty day period. They had been busy at some time I had been there so I waited for approximately 30 to 40 mins. One salesman in chrome with the 3 that were Operating inquire me how he could assistance. I instructed him the here yr and make of my Harley and informed him I needed to purchase the chrome visors for every one of the lights inside the front and rear of my bicycle Along with the left and right covers for that motor. And likewise essential a cost with a sissy bar for my Highway King. He informed me first I required to get the light rings I explained to him I by now had those he claimed very well you`ll want them again I instructed him I have those and when he would I'd bring my bicycle for the entrance doorway and he could appear after which you can support discover the types that match my bike.